Half the time when I make a call it's to a 1-800 number. Which leads me to a phone tree, some of which time out quickly. I hit one, look at my screen, and see a big "End Call" in the middle with a ...
Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. Ever since ...