In the U.S. it’s common for companies that have both physical branches and online services to use customer relationship management (CRM) software that tracks all of their interactions with customers ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. AI-powered customer relationship management systems (CRMs) are creating a transformative ...

Microsoft will process M365 Copilot prompts and responses locally in 15 countries as part of its growing commitment to ...

The purchase was financed through approximately $300 million in cash and about $555 million in Firefly common stock, issued ...

Small businesses need to understand how to lower credit card processing fees, secure better terms, prevent fraud and avoid ...

DualBird Inc., a startup using customizable field-programmable gate arrays to speed up data processing workloads, today ...

If your team is still processing documents manually, tagging PDFs, entering invoice data, and copy-pasting from contracts, you already know how much time and accuracy it costs you. That's where ...

FORT WORTH, Texas--(BUSINESS WIRE)--ECI Software Solutions, a global provider of cloud-based business management software and services, today announced its acquisition of Avid Ratings, a Madison, ...