Emerce

De beste customer experience komt van mens én machine

De snelle ontwikkeling van AI en machine learning zorgt voor spannende mogelijkheden voor het verbeteren van de ervaring van zowel klanten als medewerkers. Denk aan predictive routing, predictive ...
Emerce

Volgens nieuw wereldwijd onderzoek wordt customer experience in 2030 bepaald door slimme machines

ANALYTICS EXPERIENCE, Milaan (23 oktober 2019) – Wereldwijd onderzoek door Futurum Research in opdracht van SAS, marktleider in analytics, laat zien dat in 2030 67% van alle interacties tussen klanten ...
Gehost op MSN

I'm among the first to try out Lavazza's new bean-to-cup coffee machine – here's how a latte is made with this automatic offering

Last week, Lavazza launched its first-ever bean-to-cup coffee machine, the Assoluta. Intrigued by the promise that it could deliver barista-style results with the ease of a pod coffee machine, I was ...
Khaleej Times

Floward unveils MENA’s first robotic flower vending machine, bridging e-commerce with offline Innovation

Floward, the go-to online flowers and gifts delivery destination in MENA and UK, has unveiled its latest innovation: MENA’s first robotic flower vending machine, designed exclusively for Floward and ...
The Point

Ecobank Gambia Launches First-Ever Cash Deposit Machine in The Gambia to Boost Customer Convenience

In his keynote address, Mr. John Nyaaba, Managing Director of Ecobank Gambia, described the unveiling as “not just the introduction of a new technology, but a powerful reaffirmation of our unwavering ...