Without hiking license fees, Microsoft will roll out its next upgrade to Microsoft CRM software in August, the company announced Tuesday. The new version, Microsoft CRM 1.2, will have several key ...

Microsoft is preparing to launch a new version of its Dynamics CRM (customer relationship management) software that will include improved mobile applications and integrations with Yammer, Skype and ...

Microsoft released the first version of its customer relationship management software on Tuesday. The world's largest software company is slightly behind schedule with the release of the product, its ...

Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...

Brad Wilson, general manager of Dynamics CRM, will do the honors during Microsoft CEO Steve Ballmer's keynote Wednesday afternoon. Microsoft CRM Live, which shares the same underlying code base as the ...

will target medium-size businesses, or those with revenue ranging from $10 million to $1 billion, with services related to Microsoft Business Solutions CRM (customer relationship management) software.

news analysis Microsoft will have an impact on the customer relationship management market. But how important will its role be? Microsoft’s newly-discovered desire to become the CRM software supplier ...

The CRM industry just got a little more competitive, as Microsoft and Adobe have announced a partnership aimed at launching a new CRM that will ideally compete with Salesforce down the road.

Companies installing Microsoft's new customer relationship management software say they are grappling with some flaws in the company's much-hyped product. The main complaint with the software, which ...

In the second conference call in less than a week, company executives got an earful from nervous, sometimes irate, Microsoft Business Solutions (MBS) partners angered by Microsoft's decision to put ...

DALLAS — Although a latecomer to the CRM business, Microsoft Corp. has been quietly luring customers away from more established rivals like Siebel Systems Inc., now part of Oracle Corp. Several users ...

Without hiking license fees, Microsoft will roll out its next upgrade to Microsoft CRM software in August, the company announced Tuesday. The new version, Microsoft CRM 1.2, will have several key ...