The Solarwinds Web Help Desk software is also on the list of cybercriminals. In mid-October, the US IT security authority CISA warned of active attacks on a critical vulnerability in Web Help Desk, ...

A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user ...

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) on Tuesday added a critical security flaw impacting SolarWinds Web Help Desk (WHD) software to its Known Exploited Vulnerabilities (KEV ...

The security vulnerability CVE-2024-28986 primarily affects the SolarWinds Web Help Desk software. Organizations utilizing this platform must act swiftly to mitigate the potential risks associated ...

Enhanced IT Help Desk Ticketing Software Features New Capabilities for Delivering Live Technical Support for Remote End-Users, Asset Reporting and Documentation, Helping IT Pros Meet Rising Business ...

AUSTIN, TX--(Marketwired - Dec 9, 2014) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today introduced new integration between SolarWinds ...

Prompt and efficient customer support on demand is crucial for a business to retain its competitive edge. Automated help desk software is the best solution. When the software is well-designed and ...

University NY and The George Washington University. Web Help Desk v6.4 is available now at http://webhelpdesk.prospector.com.

Support ticket numbers are on the rise in businesses across the country, as organizations deal with more complex applications and a growing number of devices. Whether your business provides technical ...