A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user ...

7月26日、米ソーラーウィンズ（SolarWinds）はWebベースのITヘルプデスクソフトウェア「SOLARWINDS WEB HELP DESK」を発表した。 SolarWinds Web Help Deskは、ITプロセスおよび組織に向けて設計された集中型Webコンソールを搭載。ヘルプデスクのチケット発券サポートと管理 ...

The Solarwinds Web Help Desk software is also on the list of cybercriminals. In mid-October, the US IT security authority CISA warned of active attacks on a critical vulnerability in Web Help Desk, ...

IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...

株式会社もしもしホットライン(東京都渋谷区、代表取締役社長 竹野秀昭、以下、もしもしホットライン)は、クラウド型ヘルプデスクソフトウェアZendeskを利用した、新たなクラウド型ヘルプデスクサービスを開始いたしました。 Zendeskは、顧客管理 ...

Prompt and efficient customer support on demand is crucial for a business to retain its competitive edge. Automated help desk software is the best solution. When the software is well-designed and ...

SolarWinds has released a hotfix for a critical Web Help Desk vulnerability that allows attackers to log into unpatched systems using hardcoded credentials. Web Help Desk (WHD) is an IT help desk ...

For the second week in a row, SolarWinds has released a patch for a critical vulnerability in its IT help and ticketing software, Web Help Desk (WHD). According to its latest hotfix notice, the issue ...

COMPUTER ASSOCIATES INTERNATIONAL launched new, streamlined help desk software on Tuesday designed to help end-users help themselves via a revamped Internet interface. Both Unicenter The Next ...

SolarWinds warned customers of attacks targeting Internet-exposed Web Help Desk (WHD) instances and advised removing them from publicly accessible infrastructure (likely to prevent the exploitation of ...

オートデスクは同社のWebマッピングソフトウェアをオープンソース化することを明らかにした。 オートデスクは5月17日、都内のホテルで記者発表会を行い、同社が開発するWebマッピングソフトウェアの最新版である「MapGuide Open Source」を、オープンソースの ...

A critical vulnerability in a SolarWinds product is being abused in the wild, and now US government agencies have a deadline to patch it or lose it. The US Cybersecurity and Infrastructure Security ...