The wealthiest Americans have a long history of calling on each other to give away more of their money. In 1889, the steel magnate and industrialist Andrew Carnegie argued in the essay, “The Gospel of ...
Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...
The story of the first phone call and how it sparked the technologies that connect billions of people every day.
Months after a cyberattack on a call center for SNAP recipients, beneficiaries have struggled to obtain access to their benefits.
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