Oracle Database Customers Face Support Cost, Quality and Responsiveness Challenges A majority of Oracle Database customers ...

The fast changing digital economy also sees business increasingly discover that it is not enough to sell products in order to become successful, it is necessary to establish relationships. Each […] ...

Indian automotive maker Tata Motors has fixed a series of security vulnerabilities that left sensitive customer records ...

The answer isn't a “human-in-the-loop” approach in the old sense of manual checkpoints. Instead, the opportunity is ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

The Starbucks app outage began shortly after 6 a.m. and peaked around 9 a.m., coinciding with a broader AWS outage that affected various popular applications. Many users reported issues accessing the ...

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Talking to business leaders about AI these days can often feel paradoxical.On one hand, AI is becoming a steady part of ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

As accounting firms continue to evolve, efficiency depends on making the best use of the technology already in place. For practices using the CCH ...

Qatar General Electricity and Water Corporation (KAHRAMAA) has announced the completion of its strategic Customer Database Update Project, which comes as part of its comprehensive plan for digital ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...