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The federal government only learned about Optus' deadly triple-zero outage the day after it happened because the telecommunications provider sent a notification email to the wrong address. Optus was ...

Optus sent emails notifying the federal communications department about a deadly triple-zero outage to the wrong email address, leaving authorities in the dark for more than a day. The telco's ...

Companies had been told "a number of times" the email address was not to be used for notifications, a departmental staffer said. Optus is facing continued scrutiny from the government in a Senate ...

Add articles to your saved list and come back to them any time. Communications Minister Anika Wells faced heated criticism on Tuesday over her handling of the Triple Zero crisis, as she finally ...

Optus chief executive Stephen Rue has been in the firing line. Picture: NewsWire / Martin Ollman Opposition leader Sussan Ley has been accused of politicising the Optus triple-0 failure, as she ...

Add articles to your saved list and come back to them any time. The Albanese government will introduce legislation this week to give the Triple Zero custodian formal powers, more than 18 months after ...

After penning letters to Optus and other telecommunications chiefs warning more needs to be done to restore faith in the critical service, the Albanese government is pushing ahead with reforms to ...

Gift 5 articles to anyone you choose each month when you subscribe. Australians are rightly shocked and angry at Optus’ recent outage which saw more than 600 Triple Zero calls fail to connect. The law ...

The supermarket has confirmed that 13 of its mobile customers were impacted by last month’s fatal triple-0 blackout. The September 18 outage lasted for 13 hours and hit South Australia, Western ...

The beleaguered telco revealed it's investigating yet another outage, with customers in NSW cut off from emergency calls over the weekend. The triple-zero outage on the Optus network earlier this ...