Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

Use BBC.com or the new BBC App to listen to BBC podcasts, Radio 4 and the World Service outside the UK.

It took over a week, but Sue Sanders finally got Xcel Energy to send a contractor to repair a part broken by a contractor attempting to replace a smart meter. Sanders was initially informed by an Xcel ...

The New Orleans Sewerage and Water Board has inked a contract for a $67 million, citywide water meter replacement project, the utility’s solution for long-standing billing accuracy problems. The new ...

cash back or challenge the way firms operate. Email [email protected]. Q. Earlier this year my gas smart meter stopped working. I contacted my energy supplier, British Gas, and asked it to send an ...

The Sewerage and Water Board picked a contractor Wednesday to install electronic water meters at New Orleans homes and businesses, moving forward on its plan to fix a notoriously error-prone billing ...